Privacy Policy

Who We Are

This website, jayasinha.in, is owned and operated by Jaya Sinha, a sole practitioner Life & Leadership Coach based in Hyderabad, Telangana, India.

When this policy refers to “we”, “our”, or “us”, it means Jaya Sinha personally. When it refers to “you” or “your”, it means any person who visits this website, subscribes to communications, purchases a product or service, or otherwise interacts with this platform.

Contact: hello@jayasinha.in

Information We Collect

Information you give us directly

• Name and email address — when you subscribe to The Journal newsletter, complete a contact form, or book a Compass Call.
• Phone number — optionally, when booking a coaching session.
• Payment information — billing details processed by Razorpay (INR payments) or Stripe (USD payments). We do not store card numbers on our servers.
• Session notes and correspondence — communications related to your coaching engagement, held in strict confidence.
• Timezone and location — to schedule sessions correctly across geographies.

Information collected automatically

• IP address and approximate location — used only to auto-detect your preferred display currency (INR or USD). We use ipapi.co for this and do not log or store your IP.
• Browser type, device, and operating system — for compatibility and analytics.
• Pages visited and time on site — via anonymised analytics to understand which content is most useful.
• Cookies and local storage — see Section 5 for full details.

How We Use Your Information

• To deliver services you have purchased or enquired about
• To send The Journal newsletter — only if you have explicitly subscribed
• To process payments and send receipts
• To respond to your enquiries and support requests
• To schedule and confirm coaching sessions
• To display prices in your preferred currency (INR or USD)
• To improve the website and its content
• To comply with legal obligations

We will never use your information for purposes unrelated to the above without asking your explicit consent first.

Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

Service providers

• HubSpot — our CRM and email platform, where your name and email are stored if you subscribe or fill a form. HubSpot is GDPR-compliant and data is stored on US servers under Standard Contractual Clauses.
• Razorpay — for INR payments. Governed by their privacy policy and RBI regulations.
• Stripe — for USD payments. Governed by their privacy policy and PCI-DSS compliance.
• Zoom — for virtual coaching sessions. Sessions are not recorded without your explicit consent.
• WordPress.com / hosting provider — server infrastructure for this website.

Legal requirements

We may disclose your information if required by law, court order, or government authority in India or the jurisdiction applicable to you.

Business transfer

In the unlikely event of a business transfer or acquisition, your data would be part of the transferred assets. You would be notified and given the opportunity to opt out.

Cookies & Tracking

This website uses a small number of cookies and browser storage mechanisms:

Essential cookies

• WordPress session cookies — required for the site to function. No personal data.
• Currency preference — stored in sessionStorage under the key jaya-currency to remember whether you selected INR or USD during your visit. This is not a cookie; it is cleared when you close your browser tab.

Analytics

If analytics are enabled on this site, they use privacy-respecting, anonymised data only. No personally identifiable information is transmitted to analytics services.

Managing cookies

You can control cookies through your browser settings. Disabling cookies may affect some site functionality (e.g. currency preference will not persist).

Data Retention

• Newsletter subscribers — your email is retained until you unsubscribe. You may unsubscribe at any time via the link in any newsletter email or by emailing hello@jayasinha.in.
• Coaching clients — session notes and correspondence are retained for up to 5 years after the conclusion of your engagement, in accordance with professional coaching standards and potential legal requirements.
• Payment records — retained for 7 years as required by Indian tax law.
• Contact form submissions — retained for 12 months unless they result in a coaching relationship.

Your Rights

Under the Digital Personal Data Protection Act, 2023 (India) and, where applicable, the GDPR, you have the following rights:

• Right to access — request a copy of the personal data we hold about you.
• Right to correction — ask us to correct inaccurate or incomplete data.
• Right to erasure — request deletion of your data, subject to legal retention requirements.
• Right to withdraw consent — unsubscribe from marketing communications at any time.
• Right to data portability — receive your data in a machine-readable format.
• Right to object — object to processing of your data in certain circumstances.

To exercise any of these rights, email hello@jayasinha.in with the subject line “Data Request”. We will respond within 30 days.

Security

This website uses HTTPS (SSL/TLS) encryption for all data in transit. Payment data is handled exclusively by PCI-DSS compliant processors (Razorpay, Stripe) — we never see or store your card details.

While we take reasonable measures to protect your data, no online transmission is 100% secure. If you have concerns about a specific communication, please email us directly.

Third-Party Services

This website integrates with the following third-party services. Each governs data it processes under its own privacy policy:

• HubSpot — legal.hubspot.com/privacy-policy
• Razorpay — razorpay.com/privacy
• Stripe — stripe.com/in/privacy
• Google Fonts — fonts are loaded from Google servers; Google may log font requests. See Google’s privacy policy.
• ipapi.co — used for country detection to set default currency. Requests are not logged against your identity.

Children’s Privacy

This website and coaching services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through this site, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. For material changes, we will notify active subscribers via email. Continued use of this website after any changes constitutes your acceptance of the updated policy.

Contact Us

For any questions about this Privacy Policy, or to exercise your data rights, please reach out: